Ironing

At Extra Help Pros, we prioritize customer support to ensure a seamless and satisfactory experience for every client. Our dedicated support team is available to assist you with any questions, concerns, or inquiries you may have. Whether you need help scheduling a service, navigating our website, or resolving an issue with your booking, we're here to provide prompt and helpful assistance. With our commitment to excellence in customer support, you can trust that you're in good hands with Extra Help Pros.

1. How does your ironing service work?
   Our ironing service is straightforward. We can either iron the garments at your residence or we can pick-up your garments and iron it at facility. We will iron them to perfection and return them to you promptly.
2. What types of garments do you iron?
   We iron a wide range of garments, including shirts, pants, dresses, skirts, blouses, and more. Whether it's cotton, linen, silk, or delicate fabrics, we handle them all with care.
3. Do I need to provide my own hangers?
   If we are picking up your garments, please provide your own hangers to ensure they're returned neatly. 
4. How long does it take to get my garments back?
   The turnaround time depends on the volume of garments and your location. Generally, we aim to return your items within 24 to 48 hours, but we'll provide you with a more accurate estimate when you schedule your service.
5. Do you offer same-day ironing services?
   Yes, we understand that some situations require urgent attention. Please contact us to inquire about our same-day ironing services, and we'll do our best to accommodate your request.
6. Are there any additional charges for special requests?
   We strive to provide transparent pricing for our services. If you have any special requests, such as extra starch or delicate fabric handling, we'll discuss any additional charges with you upfront.
7. What safety measures do you have in place for handling garments?
   We adhere to strict safety and hygiene protocols to ensure the cleanliness and safety of your garments. 
8. Can you remove stubborn wrinkles and creases?
   Absolutely! Our skilled team uses professional-grade irons and techniques to remove even the toughest wrinkles and creases, leaving your garments looking pristine.
9. Do you offer discounts for bulk ironing orders?
   Yes, we offer discounts for bulk ironing orders. Please contact us to discuss your specific requirements, and we'll provide you with a customized quote based on the volume of garments.
10. What if I'm not satisfied with the ironing results?
    Customer satisfaction is our top priority. If you're not completely satisfied with the ironing results, please let us know, and we'll do everything we can to address your concerns and ensure your garments meet your expectations.

At Extra Help Pros we stand behind our services with a satisfaction guarantee. If you're not completely satisfied with the results of our work, we will do whatever it takes to make it right. Whether it requires a redo or an alternative solution, our commitment remains steadfast to ensuring your contentment with the outcome. Your satisfaction is our top priority, and we'll go above and beyond to ensure that you're delighted with the service you receive from Extra Help Pros.