Upholstery & Carpet Cleaning

1. What types of carpets and upholstery materials do you clean?
   We clean a wide range of carpet and upholstery materials, including synthetic fibers, wool, and various fabric blends. Our team is trained to handle delicate and specialty fabrics with care.
2. How often should I have my carpets and upholstery professionally cleaned?
   For most households, we recommend professional cleaning at least once a year. However, homes with pets, children, or high traffic areas may benefit from more frequent cleanings, such as every 6 to 9 months.
3. What methods do you use for carpet and upholstery cleaning?
   We use a variety of methods including hot water extraction (steam cleaning), dry cleaning, and low-moisture cleaning. The method used depends on the type of material and the specific cleaning needs.
4. Are the cleaning products you use safe for my family and pets?
   Yes, all our cleaning products are eco-friendly and safe for both your family and pets. We prioritize using non-toxic, biodegradable solutions that are effective yet gentle on your carpets and upholstery.
5. Can you remove all types of stains from carpets and upholstery?
   While we strive to remove as many stains as possible, the success depends on the type of stain, the material, and how long the stain has been present. We have a high success rate with common stains such as coffee, wine, pet accidents, and more.
6. How long does it take for carpets and upholstery to dry after cleaning?
   Drying times can vary based on the cleaning method used and the material being cleaned. Typically, carpets can take 4 to 6 hours to dry, while upholstery may take between 6 to 12 hours. Using fans or opening windows can speed up the process.
7. Do you offer any guarantees on your cleaning services?
   Yes, we offer a satisfaction guarantee. If you’re not happy with the results, we’ll come back and re-clean the area at no additional cost. Our goal is to ensure you’re completely satisfied with our services.
8. What can I do to prepare my home for a carpet or upholstery cleaning service?
   To prepare for our visit, please remove any fragile items and clear the area of small furniture or objects. Our technicians can help move larger furniture pieces if needed, and we’ll take care of protecting your home during the cleaning process.
9. Is there a limit to the size of areas you can clean?
   No, we can handle jobs of all sizes, from small individual rooms to large commercial spaces. We tailor our services to fit your specific needs, whether it’s a single piece of furniture or an entire office building.
10. How do you determine the cost of carpet and upholstery cleaning?
    Pricing is based on several factors including the size of the area to be cleaned, the type of material, the level of soiling, and any special treatments required. We provide free estimates and are transparent about our pricing before any work begins.

General Information

• Certain stains, like bleach and sunspots, cannot be removed.
• Pet urine treatment is available as needed
• Our hot-steam extraction removes over 95% of stains; however, some may need extra chemical treatment after cleaning for an additional charge.

Carpets and Rugs

• Room (up to 250 sq ft): $49
• Hallway: $39
• Stairway: $49
• Rugs: $49 (between 80 and 110 sq ft, e.g., 9x12, 8x10, 10x11)

Upholstery

• 1 Sofa (up to 3 seats): $89
• Additional Sofa Seat: $24
• Love Seat: $69
• Dining Chair: $19
• Arm Chair: $39

Car Upholstery

• Seats (up to 5 seats): $149
• Additional Seat (6+): $19
• Floors (up to 5 seats):
• $25
• Additional Floor Area per Seat: $4

Mattress Cleaning

• Twin: $49
• Full: $49
• Queen: $59
• King: $69 Custom-size mattresses may incur an additional charge.

Package Deals

• 4 Chairs: $49
• 6 Chairs: $69
• 8 Chairs: $89
• 10 Chairs: $109
• 3 Mattresses (any size): $149

Dispatch Fee

• Minimum Charge to Dispatch: $149